CVS

10/22/2013

I live in a city and when I go to a suburban CVS I expect it to be vast and roomy. This one was, to be fair, in "downtown" Princeton, but it was long, narrow, and crowded-feeling. The aisles were cut in half and "stacked" in rows, so half the aisles were in the front, and the rest were behind them. So it took me a while to figure out where to go to find what I needed (pens, they were in the far back corner).

A weird thing about suburban CVS is that there are no humans at the register. There's a register counter but it's deserted. There is just one human, a greeter, and three automated self-check-out registers - this they don't have in the city because they don't trust people not to steal stuff, I guess. I'm not used to this set up and it really bothered me--the human greeter standing there to be this machine of emotion, just producing a good mood by uttering pleasantries, while the actual work of the transaction was done by the customers themselves at the terminals. I felt really bothered about what's happening with jobs and automation and when I finished paying for my pens and the greeter said "have a good day" I didn't even turn to look at him, I just turned to the exit and left. I just wanted to try pressing the wrong buttons on the emotion machine to make it feel bad.. it was mean, and I knew it was mean when I did it but I did it anyway. I'm sorry.

2/1/2015

This place is a poor excuse for a pharmacy. I usually love CVS, but I have had nothing but bad experiences here. Every single time I come for a refill, there is a new event that happens on their end. While I do usually like to give people the benefit of the doubt, and the pharmacists are not rude people, the lack of competency is beyond inexcusable. If you ever need to pick up an rX here, leave yourself 30 minutes. At least. This place needs a serious wake up call. Do yourself a favor and take your business elsewhere.

9/8/2014

Worst CVS ever! Pharmacy is a joke! I wouldn't be surprised to find out they are minimum wage store clerks and not actual pharmacists. I will be moving all my family's prescriptions to Walmart. It is farther but I am sure they are more capable. Someone is going get sick or worse yet from the wrong meds.

5/5/2014 Updated review

I have to give this pharmacy an A+ for effort.  The staff couldn't be friendlier and more helpful with each one welcoming the customers with unforced geniality.  Although I'm still not used to self-service cash registers, a staff person is always eager to help when I get stuck (which is every time).  Good job at doing a complete 180!

3/27/2014

There are always extremely long lines here. If you think picking up a prescription will take 5 minutes, be sure to leave at least 30. The last time I was there they messed up my prescription and I had to wait on line for 20 minutes to talk to someone who could correct it. They will never fill a prescription while you wait.

9/27/2013

Been going to CVS pharmacies for years..... just moved to the area and this is one of the worst.
Have been there 3 times and my prescriptions are never ready when promised, and they act like you are wrong to expect it to be ready 2 hours after the promised time.

The space is cramped and poorly thought out.    I will be looking for a new pharmacy now.

4/23/2013

It's overpriced here. Not sure if that's because all CVS' are or if they're taking advantage of being so close to campus.

1/5/2011

I always put 15 minutes worth of coinage in the meter, and I always think it's enough because, hey, I'm just running in to pick up my prescription.  Then I'm ALWAYS checking my watch like it's a race against the clock.  For the most part, they are friendly and nice (there is one back there, I think a tech, not a pharmacist, who is always yelling at other staff people and is curt with the customers and generally unpleasant to deal with), but they are pretty slow.  And the checkout procedure at the pharmacy in the back is a mess.  There's a big pole in the middle of the 2 registers, which is awkward, and there are usually 5 people waiting in a tiny cramped area, to boot.

I keep my prescriptions with them because it's easier to just have them refill my monthlies than have them transferred elsewhere.  And it is close to my office.  And one time I was in line behind Jeffrey Eugenides, which is kind of cool.  But otherwise, I'd be totally outta there.

11/2/2011

Cramped space, high turnover, public restrooms.

3/29/2013

I have been a customer here for 15 years and am giving this 2 instead of 1 stars because the wait time/hassle of the general store has improved greatly since getting the self check out registers. The general store staff is also very friendly and helpful.

The pharmacy...that's a different story. Sam, the head pharmacist is helpful, friendly, and all around wonderful. That said, this pharamacy gave me the incorrect perscription a month ago--it was only after I felt "off" for a couple days that I realized my dosage had been halfed. I returned the perscription with little issue and didnt think much more about it. Then, this month, one of my perscriptions was "lost" in their system. I was told no such perscription existed (despite multiple refills listed online). When I brought in their own bottle the next day showing the refills, the pharmacy tech Nicole gave me a look I'll never forget,  pure distain. This tech is consistantly rude, loud, curt with customers, yelling at other staff, and all around acts like she hates your guts. She blamed my insurance company for them having no record of my previous perscription (nonsensical), and was very rude about it. She even mentioned to me how obnioxous my Dr's office was...

Picking up a perscription is an experience, prepare to wait at least 10 min if there is even one person in line in front of you. This pharmacy has a captive audience being the only one downtown, and between the wrong perscriptions, lost perscriptions, misnamed perscriptions (they once insisted my perscription was my brothers), and rude main tech I dread my next refill...if they find it.

9/22/2011

Pretty small CVS. Their housewares section is only one aisle, but it's better than taking the bus to Highway 1. Good value if you buy things when they're on sale.

6/9/2011

The customer service is absolutely REVOLTING. They will have a few dozen people in line and management will be chatting away instead of going and working the cash register. I DREAD GOING INTO THIS STORE.

4/8/2009 Updated review

I've had to downgrade CVS because each time we try to get something from there, they don't have it and it's become a waste of time.

Recent list of what they haven't had in stock which made me give up:

-Sewing kit
-Pineapple juice
-Crystal Light Peach Iced Tea
-Insoles
-Ginger caps
-Charcoal lighter fluid
-Hot dog buns
-Juice Organics
-Seltzer or club soda
-Eco Tools brushes
-Jack's Pizza
-Feline Pine cat litter
-Christmas Barbie in the Cameron plaid (I had to drive back to the other CVS on 1)
-Kitten Chow

5/11/2011

I've never been to this CVS and not had to wait in a very long line to checkout. They are always understaffed and have few employees on hand to help with anything. The only reason to go here is that it's the only convenience store/pharmacy in the area.

8/14/2007

The store itself is a little cozy and cluttered, but in terms of the pharmacy! WOW! Hands down, they have been the easiest I have ever worked with. And the head pharmacist, is amazing! He was so willing to share names of some great doctors in the area, since I was a transplant here. The staff is really patient and friendly, and they don't try to push name brands or try to push generic, which is refreshing. They are always prompt and when they say your drugs will be ready, they will be. Anyhow, I found them to be really professional and efficient.

12/22/2008 Updated review

Unfriendly service